Case Studies

  • Multinational Logistics Provider

    This multinational Logistics provider approached Transport Works to help them design and develop a best of breed distribution model for an international OE tyre manufacturer. They were using a national carrier who were strong into metro capital cities but poor into regional areas of Australia. An under performing DIFOT, split deliveries and a high cost to serve.

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  • World Leader Paper Merchant

    The printing industry is one of the most time sensitive industries in the marketplace – if you don’t have the product in the right place at the right time the order goes to the company that does and this leading paper merchant was losing clients and orders due to the incumbent interstate bulk carrier failing to meet the service levels expectation that were required to ensure they were not the company losing sales.

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  • Leading Tire Manufacturer

    This tire manufacturer was utilizing more than 30 transport companies for their deliveries – a significant administrative burden to the business. As a consequence it was also near impossible to proactively manage and monitor. A manual dispatch process was in place which was prone to human error and a manual invoicing process required that each state authorize each invoice before it was then sent back to head office for processing.

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  • High Volume e-Commerce Client

    This high volume e-Commerce client has over 3000 client delivery points across New Zealand per month. With a distribution centre based in Melbourne this requires significant accountability & visibility of all shipments. All delivery and invoicing enquiries required a phone call to a generic 0800 number which meant that customer enquiries could not be responded to in a timely manner.

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  • Major Plumbing and Building Supplier

    Prior to 2008, this major plumbing and building supplier’s supply chain was fragmented and complicated with 450+ carriers nationally. With no KPI and DIFOT reporting it was impossible to know how well the existing solution was working. A high volume of damages were occurring and a large back office was required to support the transport function of the business – the signs were there that unnecessary costs were being incurred. On a day-today level the set up was so confusing branches were unsure of which suppliers to use for each consignment resulting in significant inefficiencies.

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